Usacomplaints.com » Shops, Products, Services » Complaint / Review: Best Price Movers 4u - Do no believe their quote. #841427

Complaint / Review
Best Price Movers 4u
Do no believe their quote

In mid January I went online in search of a mover to assist me in moving some 11 miles from Long Beach, CA to Huntington Beach, CA. I had several emails with quotes and answers back and forth between myself and David Clark of Best Price Movers 4u. Even up to the day before our move on 2/4, I was reassured that the price I was quoted was in fact my actual cost and there would be NO 'surprise' charges. I was quoted $60 an hour for 2 men, period. No additional charges.

Our move was scheduled for 8 am on 2/4 and my husband and I were ready and waiting. Well we waited and waited. At 9 I phoned David and was told they had mechanical issues with their truck but would send another truck to our location as soon as they completed another job, it would be between 10-12. So we did a bit of loading smaller items in our car and took them to our new place. At 1 with no word from anyone, I called David again, got voice mail and about 30 minutes later a call back saying they were still working on the other job but would be at our place between 2-3. David Clark feels bad and says he assures me I will get a discount for my having to wait alld ay. At 4:30, I sent a text "how are you coming along? Do you know when you will be here?" Response was... Its not going to happen today. What??? You are kidding me? We have been sitting around all day long and NOW you tell me its not going to happen? I'm then told it would be on Sunday at 7 am.

So, Sunday morning, again, we are up and ready. This time the truck does arrive with 2 men and they look over things and the driver has the contract for me to sign. Funny, now there are additional charges. I explain that David said I would not pay extra but just the hourly rate but the driver of course doesnt know anything about this and when I try to call David, his phone is conveniently out of service. I now feel as though we are being held hostage by these men as they wont do anything unless I agree to pay the 'wrapping' charges. I ask about my discount and the driver says 'yes we give a 10% discount if you pay in cash'. Thats a regular discount allowed to all customers, not the one that I felt David Clark was talking about. Oh and I was charged 'travel' time which again was not in the original quote.

Upon completion of the job, I paid the driver and his assistant in cash and was given my 10% discount but feel that all of the other charges incurred were extra and definately NOT what I was told by David Clark. Since that day I have sent several emails to both David and the website to which no response has come back. They are NOT a reputible company and I would strongly suggest NO ONE EVER use this company again!!


Offender: Best Price Movers 4u

Country: USA
Phone: 18883847333
Site:

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google