On January 19th
Electric service at the store provided by Ameren Illinois.
I met with a representative for Liberty Power Name Katie Eisenhuth
Whom she said that she can save me money on the store utility bill
if I sign contract with Liberty Power. She requested to look at the
previous bill to show me how much money I can save.
After she revue my bill she told me that am paying. 087 per KW
and if I sign today my rate will be. 076 per KW and I will be saving
$300.00 to $400.00 per month and I have a witnesse for the meeting.
I trusted her and signed the contract.
Last month with business going slow I felt a problem with the cash flow,
searched through the invoices found out my utility bill is up by average $450.00
I called Ameren (1-800-232-2477) to see why the big increase, she told
that I used to pay the rate of. 062 per KW with Ameren, and when I did the switch
am paying now. 076 per KW with Liberty Power, which an increase of. 014 per KW.
I called Liberty, and said that I signed a contract and rates can change.
Told them that the rate has not been change since I opened and their representative
either did not know what is my actual rate or she had some other reason.
I told them I signed with Liberty to save money and since their representative
entered the wrong power rate am paying higher amount with them than I used to
pay with Ameren.
Liberty Power done a sub lease to my service from Aemren power whom they provide the service, I even called Ameren told them about the rip off Liberty Power doing to me and they could not do nothing.
Thank you
Thank you;
Eyad Al-sweiti
Office: 217-378-5100
Cell: 217-979-9350
Fax: 217-378-2700
2102 West Springfield Ave.
Champaign, IL 61821
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