Signed with Spark Energy to get a lower electrictity rate. I locked in 7.8 which was the lowest rate available at the time. Within 6-months of my signing, I noticed on my bill that the rate had jumped to 8.95. I called the company after seeing what appeared to be thousands of complaints against them and started to get a run around by a customer service rep. But the run around I expected... What I didn't expect was the lie they used to justify the rate increase. They said I signed last year and my 12-month contract had expired and this was the rate while I was not under contract.
They told me they would refund my money by check but no one had ever gotten a check from them in any complaint I read. Then the rep offered me a rate of 7.4 to re-sign. I called Connecticut Light & Power and resigned with them. I got scammed before Spark Energy by another electric company so... Doesn't anyone police these freak shows they call power company's. Spark Energy is a nightmare. Don't even consider signing with them unless you want to get ripped off.
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