Complaint / review text:
One of Liberty Power's reps came to my door when I first moved to NYC and he said he was with the power company (didnt say which one just said power company) and said there was a rebate on the back of my power bill that I hadn't claimed and then asked to see my bill. While he was looking at it he started copying down my name and address. At this point I became suspicious and told him to write VOID over my information which he did and then he left (I should have taken the paper from him... Lesson learned) Anyway, a few weeks later I got a letter from Liberty Power thanking me for choosing them for their service (I never signed anything or signed up for their service) so I called CON ED and asked them to block them from ever doing this to me again. They did and everything seemed fine until today when I got a letter from Liberty saying I owe them $200 for an early termination fee. I called Liberty today and the person on the phone said they had a paper with a signature on it. So basically someone forged my signature and opened up an account for me (I'm assuming it was the rep who had come to my door) and now I have to wait for someone from management to call me so we can discuss this. Absolutely ridiculous.