I cancelled service after 30 months on a 24 month contract only to be billed a contract break fee. Since I had bundled billing CenturyLink paid the erroneous fee and then proceeded rto call be everyday, including Christmas Eve, Christmas Day and into New Years. I called DirecTv and demamded to speak to Ellen Filipaik and Mike White onle to be told their time is more important than mine.
Needless to say that pissed me off. Not only did they call me everyday on my vacation of 11 days, I spent at least an hour, daily, on the phone with DirecTv and another with CenturyLink. I tried to get them to 3 way but since I was no longer a customer of DirecTv they were not obligated to speak to CentuiryLink. I officially hate DirecTv and will do everything in my power to get my 11 days of vacation back by whatever means necessary. I will not waiver from this and will pursue thuis until I am satisfied with the result, whatever that may be.
To top it all off, I had to pay the $360 in order to protect my credit. Totally rediculous. The way I see it, DirecTv owes me about 30 hours of time. If DirecTv can pay some drone to contact upset customers they can pay em for time lost due to their mistake.
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