Guest Relations Ref.# 3587676
Please read my story about the way Target treats their customers.
I went shopping at Target to get a DVD player with the surround sound speakers they had advertized.
When I went to check out I told the young man at the register that the item was in the ad. He called back to electronics for a price check. They gave him a price and he completed checking me out.
I asked for someone to help me get it to my car and a young man from electronics came up there and would not let me leave the store. He said that item wasn't the one on sale and called a manager (Adam).
Before I knew what was going on there was about 4 people standing around me as if I were a thief and I had the receipt in my hand. They still would not let me leave the store. Keep in mind now" the young man at the register had called electronics and got the price from someone in that department."
They searched the store and came back with a different item, took the one I had paid for out of my shopping cart and replaced it with the one they had just brought up to the front of the store.
I have Never been so Humiliated in all my life!!!
I called the so called "Guest Relations", spoke to Karen and Greg and they did not do anything. Greg sounded like he did care about what happened, he rather not hear it and he would forget about it as soon as he got off the phone.
As far as I am concerned, Target treated me like a criminal, however, Target is the one who stole from me. They never did anything about the situation.
Isn't it illegal for them to do that? I had paid for the merchandise, had receipt in my hand, and they would not let me leave the store. I am still very unsatisfied & unhappy with the whole situation!
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