Complaint / Review
GE Capital
GE applied a phone payment to the wrong account, and then auto drafted another payment the same day that I set up because the page said it would not post until the next month. I'm told accounting wil

I called GE to make a payment over the phone. Even though I identified my account number at leat 5 times to the computer and the representative, my money was applied to the wrong account.

After the call, I went on GE's website to reestablish monthly drafts from my account. Even though the page said that the payments would not start being drafted until the next month, it was drafted the same day.

It is two days before New Year's Eve, I had to cancel a dinner I was planning to host New Year's Day: I don't have any money due to GE misappropriating my funds, and wrongfully debiting my account a month early, causing the bank to charge overdraft fees. My life is on hold while "accounting is looking into it."