Back in October of 1999, I went to my local Home Depot and inquired about their subcontractors for a roofing job. They gave me a name and number. I called the man, he came out, and we agreed on a price. He came back with a pull sheet for materials sitting on the dock of Home Depot to be paid for and picked up. I gave him a check for 795.95 for materials, and he asked for 350.00 up front as a labor charge for his workers. I gave him the money, and that was the last I saw of him.
After calling the contractor thousands of times to no avail, I called Home Depot. They said they did not hold a gun to my head to make me call that contractor and that it was not their problem. After I threatened to never buy anything from Home Depot again, they told me that one customer (that is not a contractor) was not important.
Please tell everyone you know to buy from anyone else but Home Depot. I may be one consumer, but I need to hurt them in their pocket like they did mine. I have since taken the contractor to court but will only get a fraction of my lost money back.
I have learned a valuable lesson. Even though we go to these places for expert advice, they are not there to back you when problems occur. They wash their hands and give you that same old reply: we did not force you to take the advice we gave. PLEASE do not let anyone else do this to you. I had to borrow the money from my sister to put a roof on, because I was told it would cost me less if I took it off myself. So here I was with no roof and now no roofing materials. Please check every contractor out every way till Sunday before ever handing any money over.
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