The installer was an absolute jerk, called me names, and told me to fight with Home Depot if I wanted my money back. I know they are hired by Home Depot as independents, but I would never let an installer from Home Depot in my house again. No apology, nothing.
Home Depot has forced me to write 10 emails and call over 10 times just to start dealing with the problem, and no one, I mean no one, has called me back. I can't even find out how to get a refund. Each supervisor has lied and told me they had taken care of it and would call me back, and not one has.
Don't, don't, don't go through this experience with them. You will not be happy, and after over a week I have no resolution and can get no one to answer my emails or call me back.
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