We have tolerated poor customer service, limited channel selections and random price increases and finally made a decision to cancel our Directv satellite service after paying the final bill in full and later received a final statement from Directv that states No payment due
A week later we received a collection notice and harassing phone calls advising of our indebtedness to Directv in the amount of $159.37 for Service Amount. We were customers with Directv for 5 years and never were late on our monthly payments for services rendered.
We placed them on notice by letter that this was nothing more than a punitive charge and an extortion attempt and we will continue to dispute this outrages Service Amount charge. We feel compassion for people who have circumstances beyond their control such as job loss or health issues and are forced to deal with companies that use extortion and blackmail. (ie: numerous harassing phone calls, collection letters or threatening to place derogatory information on their credit reports unless payment is received). A class action suit seems warranted for companies like Directv.
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