Usacomplaints.com » Shops, Products, Services » Complaint / Review: Smc - Specialty Merchandise Corp. Will not have to pay membership for a year. #741057

Complaint / Review
Smc
Specialty Merchandise Corp. Will not have to pay membership for a year

I started my membership with SMC, and was making my member payments. Then I moved to another state. Called SMC and made all the changes to my address and payments. They did not change any of my info. So when I went to buy from them again my member ship had been cancled. They correccted the mistake and gave me a offer to pay off my membership so I did and the rep told me I would not have to pay my membership dues until a year. It has not been 6 months and I received a invorce to py my membership fee of $49.00. I called and was to I have to pay for my yearly membership. And I responded that I already have. I was told by the rep that when I paid off the membership it did not include this years membership. I told the rep, that I was told it did. Gave the reps name and everything. She then told me that if I do not pay it my membership will be cancled. So they want me to pay double.


Offender: Smc

Country: USA   State: California   City: Fontana
Address: 1320 San Bernardino Ave, Fontana, Ca 92335
Phone: 18007776212
Site:

Category: Shops, Products, Services

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