Usacomplaints.com » Traveling & Tourism » Complaint / Review: Vacation Village Voyages - Told us there were many pet friendly option, did not tell us about a yeatly $189 dues Ft. Lauderdale. #937380

Complaint / Review
Vacation Village Voyages
Told us there were many pet friendly option, did not tell us about a yeatly $189 dues Ft. Lauderdale

We signed up with this company because the very nice and convincing salesman, whom, by the way, no longer works for them, promised us there would be a lot of pet friendly resorts and cruises for us to pick from because we told him we would not be interested at all if we could not take our dogs traveling with us.

We have been paying them $138 each month for over a year now and have yet to find a pet friendly anything!

While being frustrated already about this, I recently received a bill for $189 called "Voyages Membership Dues"! They have been getting money out of us every month for over a year so far, while we have not been able to find anything pet friendly and then they send me a bill too. I'm told if I don't pay it by 9/11 then my membership expires but they can keep taking the monthly payments and now, if I happen to find something pet friendly, I won't be able to use it until I pay this so called membership dues bill!

The friendly salesman, of course, never said anything about a yearly membership dues bill. How can they justify making you pay dues on something you have to have automatically deducted from your bank account each month? The only time I have ever had to pay dues for something was for a membership somewhere and the dues were all you were expected to pay.


Offender: Vacation Village Voyages

Country: USA   State: Florida   City: Fort Lauderdale
Address: 3015 N Ocean Blvd. Suite 121
Phone: 8775888728
Site:

Category: Traveling & Tourism

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