Excel recruits young people, college age usually, to join their company as "independent representatives".
You get your training after you fork over $400.00. The idea is to sell a small amount of phone service then move on to recruit more reps under you in a pyramid type money making scheme. You move up the ranks as you recruit more reps and those reps recruit more reps.
Your first day of phone sales training you are asked to call all your family and friends to sell them Excel's phone service.
If all anybody in that company ever did was fork over the $400.00 join-up fee and sell Excel phone service to their friends and family and then "retire" to recruit more reps that did the same thing, they would be doing very well financially. Excel doesn't need to worry about customer service, sales practices, or even keeping acurate records.
My son was recruited by them and sold me local and long distance service for two lines that was going to be the same cost as what I had.
The first bill had me paying more for less service. After many phone calls by my son and myself I concluded the whole thing was a ripoff from the begining.
My son's superior would not return his calls. I got a diferent story every time I called Excel's customer service.
Their billing and record keeping was ridiculous. They couldn't even report my service starting date acurately to the BBB when I filed a complaint with them.
I strongly suggest not doing business with this company in any way.
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