I rented a mail box from this UPS Store for 3 months. Not only was it never activated, it contained another persons mail. I sent the owner Mr Kim a copy of the signed letter from his emplyee stating I am due a full refund of $81. Mr Kim, the owner, has not replied or contacted me.
Mr Kim
Attached you will find a written letter from Drew Durham, (your employee) stating
my refund due in the amount of $81. I received a check from you in the amount
of $41; which I have not cashed and do not accept. I opened a PO Box at your
location which was never set up by your store, I never had a PO box which you
are charging me for 1 month, and your store has caused me a great deal of
headache because not only did my mail never get transferred; the box was
assigned to another person.
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