The UPS Store / Mail Boxes Etc., 3089-C Clairemont Dr, San Diego, CA 92117. Phone: (619) 275-2380. Owner: Sam M Ramineni.
They completely bungled my simple delivery. I brought it in on 7/2. The store held it until 7/11. I had to go to the store to find out what happened. They finally sent it out only after I showed up 9 days later. It was delivered on 7/15, after my 92-year-old mother's birthday. Worst of all, I received no response to my phone calls, emails and personal visits. Sam Ramineni appears to be a no-show owner with one employee who has no concept of customer service.
The San Diego Better Business Bureau gives this business a rating of F. There are a number of unresolved complaints on file. They do not respond to inquiries. See http://www.bbb.org/sandiego/business-reviews/packaging-service/mail-boxes-etc-in-san-diego-ca-29005400/
A refund will make it right.
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