The only reason I bought a Ridgid power drill for 300 dollars instead of another brand for 50, was because of the lifetime warranty. It wasn't 6 months down the road when I find out they cancelled that program, and in effect even cancelled their promise to everyone they sold tools to. I have read many other peoples complaints about this, so I won't bore you. What I would like to do, is see if I can get enough of a response to proceed with a class action lawsuit against Ridgid, and also Home Depot as they own Ridgid, and are responsible for providing their clerks with the false information about a lifetime warranty with a battery exchange box right in their store, that disappeared a few months after this so called lifetime warranty was offered. It is time to send a clear message to corporate America that they will pay for their transgressions.
0 comments