In September I purchased a RIDGID 18 volt Hammer Drill/Jigsaw Combo from Home Depot. I chose RIDGID over the other brands because of their lifetime warranty. Per the instructions regarding the Lifetime Service Agreement (LSA0, I IMMEDIATELY registered all of the items in the kit as soon as I came ...
Ridgid's Lifetime Warranty is a joke. I purchased a cordless power tool kit with a Lifetime Warranty on the batteries. I mailed in all the appropriate documentation and kept the original receipt. I just called to obtain a replacement battery and was told "I was not in their system" and I ...
This is a warning to all that bought ridgid tools i have many ridgid power tools that had to be sent for repair not once were they ever covered under warranty always given the run-around. The service center was a joke and were rude and the cost to repair 2 to 3 times the value of the tool. Item 1 ...
The only reason I bought a Ridgid power drill for 300 dollars instead of another brand for 50, was because of the lifetime warranty. It wasn't 6 months down the road when I find out they cancelled that program, and in effect even cancelled their promise to everyone they sold tools to. I have read ...
I purchased a Ridgid 24v Drill several years ago and payed a high dollar to obtain the Lifetime service Agreement, which was obtained when the tool was registered on-line as detailed in the paperwork. Ridgid will no longer honor the agreement stating that they have no record of my registration. Due ...