I've had exactly the same problem with this particular organization. They'renot praising my warranty either. I notice you have handled Ricardo aswell. I've recently began looking the exact same issue online and also have discovered various other websites with various customers whining of the exact same or related problem. I believe they're altering the procedure by which they create there timber as well as in reality may be shifting there product-line to China. Unsure ways to have Brazilian unique timber being machined in China but nowadays you never understand. Accepting they'renot praising your guarantee for that same reason-they arenot warranting quarry might be a indication of the organization having monetary issues but in either case in case your ground is faulty and also you've got evidence you must consider them to judge. After talking to Ricardo I will realize why individuals would not wish to accomplish business with him. I'm presently still attempting to solve this together but Ricardo does not return telephone calls or emails. This for me displays the businesses worth and like inside your critique the things they truly worry about that will be $. I'll also begin a review below. I'll even be publishing on additional boards and calling contractors within the Tri-State region who I use on the professional stage. I declare boycott the product. The web is extremely effective and thus is person to person. Best of luck for you for you personally.
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