I was a gold member at blockbuster for over 4 years and several times had late charges when the movies were in before 11. I even had employees tell me that the company likes them to process them late so they can collect late fees. For every 2 people who complain 12 dont and they make extra money that way. I dont go to blockbuster anymore due to their incompetance and i will be glad when the company goes under... It will.
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