In January I chose to utilize T Mobile again since I appreciated them like a great support both client and protection-smart. I've utilized T Mobile in two states and that I currently reside in Arizona. The client support in the shop in Sierra Vista is approximately as intense when I may envision any salesmen being. Anyways, my primary criticism is the fact that the salesman I had been receiving my agreement with stated he'd place a $100 credit on my first statement because he'd earlier explained I really could obtain a free-phone and was incorrect about this (certain). He actually named within the supervisor to obtain it "accepted" and extended to imagine to sort anything within the pc displaying he was placing it in. Strangely enough I noticed this same offer continue with two others who have been obtaining agreements within the shop. Its been four payment cycles today and that I haven't observed a $100 credit on my statement. I have been back again to the shop twice and cannot discover the same salesman, however the additional workers I've spoken to keep showing me it'll be on my next statement. I truly don't believe it'll occur, I'm certain I had been cheated by an intense salesforce that will say something to create an additional dollar. I've discovered additional boards online where this same task has occurred to people at additional places, leading me to possess dropped my rely upon T Mobile. It is unfortunate that any organization might stoop this reduced to create money.
Along with the $100 I never obtained, exactly the same salesman explained he might put up a military discount for me personally within the telephone. He strolled down and spoke about the telephone for around 10 units and returned to say this have been put up for me personally. I believed it was excellent because used to donot actually request the military discount, however I'venot noticed any proportion off my statement. I named 8 weeks later to inquire about this and that I was informed that I've to contact myself to create it-up. And so I named customer support and responded some concerns plus they stated it'd appear on my next billing period. Nevertheless have not noticed a military discount on my statement. Cheers for the assistance of the military neighborhood T Mobile
Two last items to mention. Our voice-mail has not worked since I have got my support with no one at T Mobile appears to understand how to have it functioning. I attempted customer support within the telephone, the shop in Sierra Vista, and another shop in Tucson. Can not obtain a voice-mail support to function, simply fantastic. I quit on that problem. And Finally I simply wish to state that the brand new T Mobile MyTouch is just a really sluggish telephone that stops up a great deal and also the battery life is horrible. I described this to some salesman within the Tucson shop just like a remark and he returns with, "oh it really gets better the more you demand it". Truly, I previously purchased the telephone, you should not lay anymore. I want I never got the telephone or delivered to T Mobile. Its different organization it had been years back. If At&t buys it it'll maintain the best fingers since they're comparable today.
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