Usacomplaints.com » Telecommunications » Complaint / Review: Ampd Mobile - Extremely bad customer service!. #231386

Complaint / Review
Ampd Mobile
Extremely bad customer service!

I'm creating this out-of real trend. I've been a person of ampd for 9 weeks. These 9 weeks have now been real HECK! I observed an issue with my partners telephone in March. He's the aircraft telephone and that I possess the angel. All a quick his telephone simply doesn't function. The switches don't function, he is able to wording me or anyone else, so when the telephone bands they can not reply without placing the telephone on audio. Today I contact ampd and so they claim visit Bestbuy obtain a prepaid telephone and contact us we are able to move a prepaid telephone to the program for you folks not a problem. Well I visit best purchases and that I am informed this isn't feasible since the shop I visited in South Philly doesn't possess a agreement with ampd for prepaid. After waiting 2 hours about the telephone to get a boss at ampd the boss I talked to chose to I would like to purchase a telephone from bestbuy which was an agenda telephone and simply move my partners quantity for this telephone and he just billed me 10 bucks. Since was excellent. Today afterwards I waited to pay for my statement ampd switched my telephone down plus they were to do this. Nevertheless when I settled my statement they required 4 times yes 4 times to show my phone back on. Not 2-4 hours as guaranteed And everytime I named it had been run-around or even the typical were sorry for that wait. Today this provides us to the current. On 6-6-07 I called and requested a new phone because the same problem my husband was having with his phone now I am having. On 6-6-07 I was told you will have your phone in 7 - 10 days. Nicely as at this time I still don't have my phone. Its 7-07-07 After I named to discover why I did not get my telephone however client service claims you've to keep in touch with tech-support they manage this-not customer support. Im sorry but we cant help you. Today meanwhile used to do not spend my statement due about the 16th of July plus they switched me and my partners phone off. While I named to describe why I did not spend my statement however (my telephone doesn't function) the man I spoke to (Rubin) stated we are able to provide you with $30 off your statement I mentioned okay thats cool I Will spend my statement Friday. Well I called back 2 nights later to ensure he got the credit off the bill and obtain the right stability which additional man Patrick claims the first man didn't consider the $30 off the statement. He didn't actually notate my bill so he claims all I will do is provide you with $10 off your statement so that as normal he claims I'm sorry. I dislike ampd mobile and wouldn't recommend that anybody cope with them. If we didn't possess a deal til May. I'd have cut them off very long time era. Waiting on-hold for just two plus hours is insane. Ampd has submitted for bankruptcy simply because they owe Verizon 33 thousand bucks. To all or any scanning this DON'T DON'T DON'T DON'T conduct business with ampd mobile!

Or you also is likely to be sorry!!!


Offender: Ampd Mobile

Country: USA

Category: Telecommunications

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