Usacomplaints.com » Electronics and household app. » Complaint / Review: At & T - Being lied to. #664039

Complaint / Review
At & T
Being lied to

We transformed our mobile phone support from Verizon to AT & T. Usually needed to visit the shop each month for additional costs which were on our statement. We talked to some Joycelyn Holley in the AT & T shop at 6315 N. May Ave, Oklahoma City, Oklahoma simply to observe what type of ideas they had and what our payment could operate. I work on an area clinic and we obtain a excellent % offer from our mobile phone support if we opt for AT & T. Therefore we chose to change. We requested numerous occasions while we were within the shop if it mattered instead the consideration was in my own title or my partners title to obtain the discount when I was the main one used in the clinic. She told us numerous occasions that it didnt matter. She actually requested a supervisor which was therein the shop that evening if it matterered. And again we were informed no it didnt matter. We didnt treatment instead the consideration was in my own partners name or quarry and because it wasnt likely to really make a difference we simply place it in his title.

Following The secound statement period I observed there is no discount. I named the shop and was informed that it could consider yet another statement period for this to stop in. I eventually named the AT & T customer support to confirm the discount. They explained that people could not obtain the discount whilst the consideration wasnt in my own name. And that they delivered us a text allowing us realize that. To begin with we never received a text fromt them-and I believe that's really un-professional to deliver a text anyway. I told the woman that I had been speaking with that people needed out-of our agreement subsequently, that Joycelyn Holley had lied to us. Obviously she was really rude and explained that may not occur. I subsequently informed her that I needed her to get hold of the supervisor in the AT & T shop at 6315 N. May Ave in Oklahoma Area and also to talk to the supervisor to allow him realize that Joycelyn Holley had bold-face lied to us. Which I needed a call-back sort him. Well that never occur both. Never noticed a term back from some of them. I had been informed that people might complete an application to truly have the consideration changed into my name. Personally I think that it isnt my obligation to do this. And we'd been already cut of 4 weeks on our statement. We havent resolved yet to simply purchase our contract-out or even to allow it to trip using the liers. I wonder just how many others Mrs. Holley has lied to and attached over.


Offender: At & T

Country: USA   State: Oklahoma   City: Oklahoma City

Category: Electronics and household app.

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