I ordered software online on 3/23. I was initially surprised that I was told not to expect the software till 5/11. I filled a complaint on 5/28 "CD's have not arrived" and received an automated email the next day that said someone would look into it. Still nothing 6/11, a month after I was supposed to receive the CD's. The status screen showed my order, but still with no ship date. I filed another complaint and got another automated response, but no "real" action. I am beginning to believe that this was a "too good to be true" deal.
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