I canceled my service with this company on and now on 2011 they started billing me again for services and equipment, I returned their equipment on 2009 and one of the supervisors even told me that I must had sold my equipment, Asked him to check the serial number of the black box receiver and see if it is in their warehouse or maybe someone else has it and to call us back to verify. He never did, and told us he could not find the serial number, so we must still have it. We were told at that time, to add injury upon insult, that we would have to pay $500 for the equipment that they felt they did not receive. Totally bogus and unacceptable!
I had called at least 10 times and the problem has not been resolve yet, this company is totally unorganized, unrespectful and unethical
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