Usacomplaints.com » Shops, Products, Services » Complaint / Review: Cingular Wireless - Billed for four phones after two were returned. #66148

Complaint / Review
Cingular Wireless
Billed for four phones after two were returned

We were sold Cingular wireless service via Bellsouth. Had 2 phones sent, phones were poor quality and had would not pick up in our area. Returned the phones within a couple days and received 2 more of better quality.

Now we are being billed for 4 phones. They say they didn't receive the phones. We saved the receipt and they signed for the return.

This has been going on since oct. We call every month when we get the bill, and stay on the phone for hours and they assure us the problem will be fixed and each month we get hit with high phone bills. One month was about $550.

We Have to pay these high prices because it is grouped with our regular phone service.

A side note, I have not signed either of the contracts.


Offender: Cingular Wireless

Country: USA   State: Tennessee   City: Memphis
Address: 5155 Citation Drive

Category: Shops, Products, Services

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