Usacomplaints.com » Shops, Products, Services » Complaint / Review: Camping World - Mis-diagnosed and overcharged. #643650

Complaint / Review
Camping World
Mis-diagnosed and overcharged

I got my 1998 Enjoyment Method (Dodge van transformation) in to the Rocklin, CA Camping World service department on April 1, and required the next support:

1. Support the turbine (oil-change and air-filter). I also described the turbine wasn't switching on in the distant change within the taxi, which it'd not been maintained in quite a long time and was probably really dirty.

2. Restore a damaged strain underneath the drain

3. Passenger-side mirror has play, notice if it may be tightened to remain in position while operating.

The support person stated they might not support the turbine if it'd not begin, which there could be cost of $175 to identify the turbine issue. I inquired if that charge might use when the turbine might be started by simply resetting a circuit breaker. He didn't understand but something boss ultimately decided that there wouldn't be considered a diagnostic cost when the issue were just a blend or perhaps a reset. I repeated for that support boss the turbine hadn't been maintained in quite a long time and requested him to determine if it may be started without needing the distant change, per the Onan owner’s guide.

Later, I obtained a mobile call in the support table informing the turbine support have been finished (obviously they did have it began), which the change issue DID need a analysis which the issue have been tracked to circuit-board that will not consider the remote start transmission. He explained it'd be essential to eliminate and reinstall the turbine to displace a circuit board. The estimation for that circuit-board was $244.44 and also the work estimation to get rid of the turbine and substitute the panel was $325.00. He explained it'd consider about four business days to obtain the panel. I had been from my house condition and may not sacrifice the full time to hold back for that turbine fix, therefore informed them-not to-order the circuit-board; I'd possess the repair completed in Co.

He explained the damaged strain might be fixed having a versatile pipe, however they couldn't reach it for all times, and so I rejected to possess that completed. The estimation to correct the point was $60 for components and $250 for work.

They didn't understand how to tighten the reflection.

He also noted that the rear spring was damaged and suggested that rises on both factors be changed, but recommended that it's completed with a Dodge support office. (the job estimation that I obtained after I acquired the automobile known a “collapsed suspension leaf spring”).

After I acquired the RV the statement found $436.49 for that turbine analysis, support, and involved a $125 cost for that damaged strain. I noticed that the strain hadn't been fixed. The table worker attempted to create me genuinely believe that I owed the $125 to get a prognosis. I noticed that I'd appeared underneath the truck before getting it set for support and also the trickle was wherever I'd explained. He named in something boss who decided to take away the $125 cost because they had just looked over and confirmed the drainpipe was damaged.

The ultimate statement was $320.

I went part-way house and in the first-stop turned the distant creator change also it began right up. I've examined it numerous occasions ever since then also it begins each time, so there's obviously nothing wrong using the world card. Had I had the opportunity to remain in Sacramento for all more times, I'd have settled countless bucks for function which was unnecessary. I discovered later while discussing this issue having a other RV operator that the recognized attribute of the Onan generator within the Enjoyment Method truck is the fact that when the additional battery is reduced, the turbine remote start doesn't function. All which was required was to generate several kilometers to cost the battery also it worked generally.

After I got home I'd my local technician set the truck on the raise and three individuals created near examination of all of the rises, entrance and back, discovering NO proof of a damaged spring, or were they collapsed significantly more than regular for that fat of the automobile.

I purchased two bits of contract line along with a little portion of PVC tube in the equipment shop for around $10.00 and fixed the strain myself; it required 1 1/2 hours focusing on a crawler in my own garage. It'd consider less time in a storage having a raise where you could maneuver around easier.

To sum up: The support in the Rocklin Camping Planet was costly and really inexperienced at-best, and perhaps deceptive. Considering the fact that Hiking World explains itself being an Onan competent repair center, I believe the latter. I paid $175 for an unwanted analysis. I paid $145 for support that came to an oil-change, air-filter and fresh spark plug-in the turbine; this really is about twice exactly what the same support might charge at my local storage.


Offender: Camping World

Country: USA

Category: Shops, Products, Services

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