I'm not sure if "music store" is correct, because it's just a guy. I purchased this item online, off Ebay, using PayPal, for just about $500. He shipped it with insurance, but packaged it very poorly. It arrived non-functioning. I mentioned it to him, he basically said "tough luck" and stopped responding. I spoke with PayPal, but as long as he sends SOMETHING, they don't back it any further. I took it the USPS, they said that the guitar amp was probably too poorly packaged to qualify for an insurance claim, but I filed one. I took some time, because our friend Scott was apprehensive about answering me. What an honest fella.By the time he did, and I made a claim, it was beyond the time limit to file a valid USPS insurance claim, and repeatedly denied. So, PayPal and USPS will not help, and Mr. Celentano says "tough luck" and stopped responding to calls or emails. Legal action is next, I suppose.
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