Usacomplaints.com » Shops, Products, Services » Complaint / Review: Cabela s - Can t give refunds. #620837

Complaint / Review
Cabela's
Can't give refunds

Going back fourteen days Cabela's keeps that due to their new PC software they CAn't provide discounts. I've been awaiting a credit of only $10 back again to my charge card and after 7 telephone calls for their customer support division and obtaining the same "our new pc program can't provide discounts at the moment" I believe everybody ought to be conscious of this BEFORE purchasing their Holiday presents from their website.

I requested and was billed my Charge Card on March 27th so that as of nowadays Nov. 15th 2010 haven't gotten a credit.

I asked them to deliver me a handwritten check since their Charge Card Reimbursement program was along plus they stated we can not get it done this way.

A criticism in addition has been posted to BBB

Everybody also needs to be familiar with their two-tier Customer Support. The very first 1-800 number you contact is truly not really a Customer Support Division but instead order takers. They'll ultimately move your phone towards the ACTUAL Customer Support Office. I ought to also note then they need to contact their "Credit Division" who NOT speak with you.


Offender: Cabela's

Country: USA

Category: Shops, Products, Services

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