Complaint / Review
Centurylink
Slow Internet Timeouts and $99 Fee to Cancel Contract

This is a warning to everyone.
Do not get CenturyLink for any service.
I ordered internet service on June 13
it was running good for about two weeks, when I would try to open my browser it would say, timed out, page can not be displayed, or be so slow a dial up connection would be faster. Here is the fun part, they admit they are having a problem but would not let me cancel the one year contract without paying a $99.00 fee. After calling them six times and a total of three hours on the phone they still refused to cancel my contract. One of the people I talked to was a manager named Stephany. Everyone should read the contract before getting internet service. I made a complaint with the BBB about this problem and every else should do the same. Here is the link.
http://www.bbb.org/
it`s easy to do and they hate to be put in there.
I needed internet so I got brighthouse, only 768kbs but is very fast. $19.95 for the first six months, then it goes up to $26.00 for the next 6 months. It`s a lot faster than DSL from CenturyLink.
Sorry for the caps, this was already written.