Usacomplaints.com » Shops, Products, Services » Complaint / Review: Fromyouflowers.com - I m out a few hundred dollars and no Mother s day gift. #597829

Complaint / Review
Fromyouflowers.com
I'm out a few hundred dollars and no Mother's day gift

I attempted fromyouflowers.com for that very first time in the place of FTD. Huge mistake. I put 3 purchases on Friday morning. I chosen preparations which were marketed same-day shipping. The preparations were for Mom's Evening and that I was informed they may be shipped Friday, Thursday or Saturday. I picked Sunday by midday and settled additional to get a certain period and never the standard anytime before 5pm Saturday. At 2pm 2 of the 3 preparations hadn't been shipped. I named fromyouflowers.com and was informed that my purchase #88977262 and purchase # 88977405 could be shipped by 5pm Sunday and also the expidited charge cost could be returned to my charge card. The consultant explained the florist was supported which was looked after the purchase although not to fear they'd be shipped by 5pm. At 10pm I spoke with my mother and was informed she never received something. My mother-in-law same task. I had been informed today from the consultant they attempted to put the purchase late this morning (after I talked together) plus they couldn't obtain a florist to load the purchase since it was too late within the evening. I subsequently questioned why did they inform me their was a florist which was nearly completed with the preparations which it'd be shipped by 5pm when actually they never put the purchase and today it had been too late. The consultant today also recommended I had been not provided the credit I had been guaranteed this morning.

The organization said the very best they might do is contain it sent Friday or Wednesday by having an apology notice to my mom and mother-in-law. I taken care of the advanced agreement they promoted same-day shipping on plus they couldn't actually take action with-in two times. Today sadily I'd to stop my visit to observe my mom as my kid is ill and today she wont get her plants promptly. The worst part about this case is when they were sincere and possessed as much as forgetting to put the order at 2pm Sunday I really could have named around and attempted to locate a florist to accomplish the purchase. Today I am out several hundered bucks with no Mom's time present.


Offender: Fromyouflowers.com

Country: USA
Site:

Category: Shops, Products, Services

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