Usacomplaints.com » Shops, Products, Services » Complaint / Review: Brick Train Shop - Bricktrainshop.com Operates Deceptive Web Site: Shows Pictures of Products it Does Not Sell. #592410

Complaint / Review
Brick Train Shop
Bricktrainshop.com Operates Deceptive Web Site: Shows Pictures of Products it Does Not Sell

This deceptive web site shows photos of boxed Lego sets with product titles that match (example: "Lego Star Wars Episode III Set 6205 V-Wing Fighter"). That creates an expectation that they are selling a complete set. But guess what? All they sent me was an instruction manual. They did not ship what was pictured/titled.

I asked for a full refund. The owner called me many insulting names (stupid, dumb, blind, illiterate, a scammer, and a thief), and told me I had to take the time and expense to ship the worthless manual back before they would give me a refund of less than 50%. Not fair, not worth it.

Now I see on this web site that I am not the only victim. Sadly, I'm not surprised. I gave the owner a few suggestions of ways to stop these misunderstandings from happening in the future, which would help him AND consumers, but I got the impression the suggestions fell on deaf ears.


Offender: Brick Train Shop

Country: USA   State: California   City: San Jacinto
Address: 445 S Camino Los Banos
Site:

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google