I had been compelled to contact Sears for my landlord since he'd a Sears dryer which was damaged. I've an extremely busy routine at the office and that I could contact them on my meal break. After being about the telephone for an hour or so, being transferrred and hung-up on about 10 occasions I had been ultimately ready to setup a fix visit for friday between 8am-12pm. It was a Wednesday and also the repetition I talked with, Tomy, stated that I ought to anticipate a phone wednesday evening after 6pm to verify this planned visit. I had been like may I have an order/verification number? He was just in a position to offer an order quantity (that we also repeated the # to confirm) so when I questioned that which was the particular area of his calling middle he responded he couldn't reveal that info. Therefore it is 8pm wednesday evening but still no telephone call. After being hung-up on-again and moved several times, after I eventually got to somebody having said that they might assist me I supplied the purchase quantity plus they stated that they'd no info on that order quantity and that I had no scheduled visit. Once they ultimately ripped up my info centered on among my telephone numbers they stated I'd no scheduled visit. After I nicely mentioned that I'd a planned date and period for Friday 8am-12pm they refused it, after which provided a shipping date of the next friday (8 times after my initial appointment day). After I politely requested to talk to the repis boss (after I'd previously published along the repis title), they set me on-hold for just two units and hung-up on me again. The corporation does not realize this is of customer support, they will have dropped my company and everybody I understand. Please when you have every other choices prevent the corporation no matter what, it'll help you save lots of nerve and you'll obtain far better support. The TOUGHEST COMPANY (when they may even call it that) I've EVER EXPERIENCED!!! Avoid them!!!
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