I bought what turned out to be counterfeit Uggs from this company. I found out they were fraudulent when trying to exchange locally for size. That was bad enough but we were going to deal with it, within 2 days the seam stitching became undone and that started the dissatisfaction with the vendor. The company will not refund my money, they keep returning emails stating take them to a cobbler they must have been worn roughly. The boots were not worn outside of the home, the gift recipent is mature. I am still negotiating for a refund but do not expect to ever see my money. Buyers beware of this company!!
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