Usacomplaints.com » Miscellaneous » Complaint / Review: Uggs-canadaoutlet.com - COUNTERFEIT UGGs Internet. #866815

Complaint / Review
Uggs-canadaoutlet.com
COUNTERFEIT UGGs Internet

This website is selling counterfeit Ugg boots, complete with fake Ugg branding ie; labels & hangtags, boxes, etc.

I was shopping for clearance-priced classic tall Uggs boots online, and was hoping to get a deal as it was near the end of the season. I came across this site which was set up to fool customers into thinking they were an authorized Ugg dealer, operationg out of Canada. The website has the Uggs logo splashed all over it, and the product gallery shows authentic Ugg products ie; 100% genuine outer & inner sheepskin boots. They offered free shipping within Canada, but I had no idea the products were counterfeit until I received my order.

It was very obvious the boots were fakes, as they had synthetic fur lining contrary to the product description on the website, not to mention the wrong fit. The boots arrived in a crushed (albeit authentic-looking Uggs) box that had been shipped from China! The boots had Ugg tags and labels, and from a distance, they looked like the real thing. Had the boots had genuine sheepskin lining, i would probably not have known the difference.

When I contacted the seller regarding returning the goods for a full refund, I got the run-around — they had the nerve to suggest that i try to re-sell the my boots and re-order a smaller size at a discount, so that it would be a win-win situation! So... I would end up with TWO pairs of unwanted, cheap-looking, over-priced counterfeit, knock offs that i don't want?! How is that win-win for me?

After a few emails fack & forth, i was eventually told that I had to ship them pre-paid back to CHINA!!! And once they received the boots, they would only give me 50% of the purchase price to cover handling and re-stocking fees! I was furious and disgusted.

Ive decided not to return my order, as it was not worth it (Im sure this is how they ensure they dont get any returns). Ive decided to try to warn others about this website, so that others can avoid the same frustrations. I will have reported my horrible experience on other customer review sites, in hopes that these people (and others like them) will be stopped.


Offender: Uggs-canadaoutlet.com

Country: USA
Site:

Category: Miscellaneous

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