I've named their "customer support" point an overall total of 6 occasions within the last week when it comes to a blu ray person I obtained that does not actually perform the films. I understand what Iam performing, I understand how to function the equipment and plug it in. Iam no idiot savant or 80-year old-new to DVDs or blurays. Firmware update? Oh. Fails. I've needed to replicate my problem/situation info all 6 occasions I've named to ultimately encourage them to I'd like to deliver it back again to them-and have it changed. Why-don't they keep an eye on these details? Might save everybody a bit of time for you to really defeat the situation info, in addition to the sequential # of my blu ray person, my telephone number and so I do not have to invest three minutes about the telephone using their "customer support" repetitions detailing the problem again and again again every single moment I contact. This is actually the last moment I'll actually purchase a memorex item.
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