I bought a chiefis mattress with trundle for my kids (5 and 7). Within six months the leading panel about the mattress that facilitates the body broke within the middle. I believed, 'not a problem, I purchased the warranty!' NICELY, it got almost per month to ultimately get a solution from customer support about how these were likely to manage it (did I note that each moment I named I'd to sit down on-hold for on average 60 - 70 minutes before an individual actually responded the telephone?). Their reaction... Send anyone to the home to STICK the panel, a significant assistance column about the mattress. Now actually, the support specialist hasn't been here however, he comes nowadays, but do you genuinely believe that stick may repair the problem and return the mattress to its unique situation? Neither do I.
As though all this wasn't bad enough, once the customer support representative named my wife to inform her it was their answer, the woman about the telephone CHUCKLED at my spouseis problem for the kidis security when resting on the fixed mattress AND stated that the full time framework due to their solution was NICELY WITHIN sensible.inform that to my 5-year old that has been resting on the bed on the ground...
I'll NEVER purchase one more thing out of this crackpot site.
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