Usacomplaints.com » Shops, Products, Services » Complaint / Review: Fisher Paykel - Bad customer service. #502164

Complaint / Review
Fisher Paykel
Bad customer service

Discuss devices from nightmare and customer support to complement!

Beginning With the machine, I've had a strain pump, control, diverter valve, another strain pump and cable control, a chilly valve, a warm valve, engine controller and present panel changed. (All repairs were completed over merely a yearis time). The machine is effective today, nevertheless the dryer proceeds to depart dark lines on apparel. I've had the leading showing repair package, changed 4 times. Y and G acquired the bill for components and work the final twice. Fourteen days before, the lines turned up again. I talked with Steve Haber, the specialized solutions repetition and he explained he might "change" the harmful dryer to get a new one. A few nights later Y and G customer support named by having an offer for me personally to purchase a brand new dryer for $398. A brand new design prices $469. What happened towards the free dryer? I inquired when they might deliver me the component again and that I was informed "we've previously invested a lot of with this dryer" Amazing customer support, not believe? I talked with Steve Haber again on July 20th, and he explained to not get worried, he'd still get me an upgraded. I've called back three times this week and he will not return my calls. The neighborhood equipment repair center named me to check out up (presently thereis customer support). I told them what had happened plus they stated they'd send Steve Haber a note to please contact me. And, they agreed to promote me a brand new dryer (not really a Fisher Paykel), to get a good.


Offender: Fisher Paykel

Country: USA

Category: Shops, Products, Services

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