Complaint / Review
Greenway Van Lines
Threatened by Thieves

Greenway Van Lines threatened me and my belongings, and then charged my account, without authorization, for services they did not perform!
I chose to work with Greenway Van Lines because they provided me a "binding, not-to-exceed quote" of $1145. This was not the lowest quote I received, but was reasonable given the distance of my interstate move.
On the day of my move, I waited for their men to arrive from 8:30 A.M. Until they finally showed up at my home at 5:00 P.M.
Upon arrival, the first thing the men did was demand payment. My mother had a previous arrangement that she would pay the full balance upon drop-off, rather than half on pick-up and half on drop-off. I informed the men of this agreement, and they acknowledged that such an arrangement may have been made with the company.
It was not minutes after I informed them of the agreement between my mother and the company that the men asked me if I could give them "some money today." They said they "weren't talking the full 50%, but you can give us some money today, right?" They then told me that I would need to pay them some arbitrary amount of cash in order to "ensure your stuff makes it to [your destination]. You wouldn't want your things to disappear, right?" they asked me. I thought they were joking at first, so I said "well that's not going to happen, now is it?" to which the other man responded "well it's happened to four people in the last three months. Their stuff just disappears."
This convorsation made me feel threatened both for my physical safety, and the safety of my property. It wasn't until I canceled their services, kicked them out of my home, and completed the move myself that I realized they were not joking. It is obvious from other posts on websites like this that they really do have a practice of making people's belongings "disappear."
But, the worst part of it isn't even that they threatened me and my belongings, it was that they then charged me $1400 for services they DID NOT PERFORM!!! When I finally arrived at my destination and checked my bank account, they made $1200 in UNAUTHORIZED charges to my account, above and beyond the $200 they charged me for the deposit! And, they DIDN'T MOVE A SINGLE PIECE OF FURNITURE!!!
This company is nothing but a scam that makes thousands of dollars using illegal and fraudulent business practices. I am livid with this company and I will do everything in my power to ensure that no one else suffers at the hands of these criminals.