Complaint / Review
Sears
Price Matching Doesn't REALLY Price Match

I attempted to purchase a Ninetendo DS Lite. I saw it advertised at Target for $119 and thought surely Sears would up hold their price match policy. I wasn't even particularly looking for the 10 % on top of the price match (it would be an added bonus).

First I visited the local store, waited almost 10 mins and had to hunt down a sales associate - only to be told, we don't carry them here. Strike 1

Then I thought I'd try online, but wanted to verify the price match policy first. I tried the online chat to find that "we don't match Target and/or WalMart... Only our competitors" WHO exactly do they think their competitors are?

I was asked to fill out a customer survey, so I thought maybe someone in corporate would take notice - apparently they cannot be concerned with piddly issues. To date, I have received no response.

There price match policy is a sham!