We hired this company to move us from wisconsin to texas. We worked with the salesman, Brian, for weeks getting our inventory exact. There claim was as long as we did not have anything extra to the inventory list there would be no extra charges. Thye also told us they used there own trucks and people and were no moving brokers. Well here we go. On Memorial day they show up to move us. Here comes a truck with a name on the side of the truck Chicagoland movers.
Thye started going over the paperwork which was wrong, so we had to get a hold of the office. They started loading items up out of our basement. We got the correct paperwork faxed and my wife picked it up. We never signed anything with them. After they had some of the truck loaed, the guys tells us he has to charge us for wrapping up our furniture, he said that would be another $450.00, we argued but said just go ahead.
After they continued he tells us that they are going to have to charge us another $3,000.00 on top of the binding estimate for more space on the truck. We argued with them and told them to stop. The crew calls his boss, not with chase relocation and the guy argues with us and we told him to unload the truck and get out of there. He tells us that he will not unload the truck till we pay him $380.00 cash, to get our stuff off. We already paid Chase relocations a deposit but he said that he still was going to charge us this.
We called the police and they helped us at least get our stuff off the truck without paying anything else. We had to scramble on memorial day to find uhaul trucks and trailers and people to help get our stuff loaded. When we encountered the problem, the salesman at chase would not answer his phone. To day we have not even heard from him. There are so many companies out there like Chase relocation that are scamming people once they have your furniture. Please beware of this Company. Come to find out Chase relocations has never moved anymore over state lines and the salesman lied to us and gave us all knid of stories why thier insurance just went to effect.
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