Below is definitely an account of my encounter with Ectaco Worldwide.in my opinion the corporation has gone out to fraud people. I'm still waiting after 8 weeks for that "processor" to create my translator function.
Thanks for publishing my criticism in your website.
Michael Shea
This notice would be to tell you a business conducting business Ectaco Worldwide, Inc.
On 12-12-05 I named Ectaco Worldwide to-order their design TL-2G Traditional language translator. At that time I offered my creditcardnumber I had been informed that I'd have my device before Christmas. This didn't occur therefore I named the organization on 12-26 and was informed I'd have my device over the following couple of days. I obtained the system on 12-28-05 simply to think it is to become faulty and wouldn't perform correctly. I again named Ectaco Worldwide and informed them of the issue using the translator. They explained deliver back the system plus they might substitute it having a device that works. I packed my device and delivered it back following day atmosphere at a price of $40.00. I also told Ectaco that I requested this in November when I had a visit prepared to Portugal on 1-12-06 and required it at that time and they had a need to deliver me my new device overnight or following day air-to that they decided. Following a week of waiting I named to discover they had delivered it out floor. I acquired it your day before I quit on my journey. About the airplane I came across the device was likewise faulty in the identical method. After-use of just a couple moments it stops up and stops operating. I used three months in Portugal bring a bit of dead-weight around with me. Upon time for the united states I again named Ectaco and talked having a Mr. Boris Krol who first served like he'dnot heard about any issues with this specific device. Then he guaranteed me on 2-7-06 that he would ship out a new chip for the translator and I would have it by 2-10-06. On 2-22-06, after not recieving the processor I named over and over talked with Mr. Boris Krol. He assured my the processor might get delivered right out and that I might again contain it by friday 2-23-06. On friday 2-24-06 I named again and was informed that it had been delivered fedex 2nd day atmosphere. I expected for that following range even though he was about the telephone I went online and followed the bundle through the FedEx site. I then found out the following number wasn't a good tracking number. After I informed Mr. Krol the following range was unacceptable I began acquiring all kinds double-talk. He explained that I'd obtain the processor by Friday (2-24-06) despite the fact that he understood the following range wasn't genuine. He explained he might get ahold of his delivery division and obtain this solved and contact me back. He never called back. I again named nowadays on 2-27-06 and Mr. Krol told me the moment he noticed from FedEx and got the processor back from their store he'd then deliver it out in my experience. I told him that I ought to not need to hold back until Ectaco and FedEx determine anything out which he had a need to deliver the "fresh processor" (if one truly does occur) out instantly or I'll document a using the Ny State Attorney Generals office. I also requested for that title of the leader or boss of Ectaco and was handed a title of the Mr. Joel Edmunds. After I requested to consult with him or even to be positioned into his voicemail I had been declined. I hung-up and named back and requested for Mr. Edmunds and was refused a voicemail or an email address. I had been advised I really could deliver a fax, that we refused and again requested for Mr. Edmunds voicemail or current email address and was again declined.
At this time it's really apparent this one of a couple of things are occurring; 1) they do not have this type of "fresh processor" and therefore are attempting to purchase period or 2) they're a deceptive organization and also have attached me out-of $349.99.
I'd just like a answer this mail as well as reputation that the office may contact Ectaco Worldwide, Inc. Or perhaps a type that I might complete a proper problem with assured motion of some kind in the NY Lawyer's Common office.in my opinion anything as easy like a telephone request from your own workplace might give a remedy. All I'd like is what I taken care of From: Michael
0 comments