I am so unhappy with the respect and degree of unprofessional behavior this company has given me. I shopped at the store out in Peoria, AZ the Arrowhead Towne Center one. The manager was belittling me and talked to me as if I was lying about a return. Then, when she realized she was wrong she denied me service. Not only that she had another manager with her who called me a lazy ass, that he needed to speak to me in elementary, that my degree as a masters student must not have been in communication or psychology. This all occurred because they would not return a skirt that I purchased for my 15 year old daughter. The previous employee who rang my order up scanned the Small size and not the medium skirt then gave me the other skirt. So, they thought i was lying to them and trying to return a skirt that was not mine. When I tried to explain they said they didn't care and that I should leave there store they refused to help me. It was an experience that I can't even fully explain. I am a shopper and I have worked retail all through college. I have never received such rude, behavior. Ever... I am not letting this one go. I will make a stink about this until someone from the co. Calls me and explains to me either, thet they accept bipolar employees, or employees that treat their customers like they are lower then dirt. Unbelievable. I wish I would have been s secret shopper at this store... It was seriously embarrassing.
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