1. Never delivered $50 gift-card which was guaranteed after I registered for support
2. Refused my AC state for preexisting condition w/d I'd submitted a guarantee state using the preceding guarantee organization over annually before when:
A. They never examined my ac before they approved the plan that they might have quickly completed, they understood how old my house was, and approved the quality therefore waiving the best to claim preexisting condition. I began the plan in May and 1st-time they arrived on the scene was in August. You-can't move without AC from May to May in Texas. Obviously the system was functioning.
T. The equipment was in "great working order about the effective time of the agreement"
D. Their particular plan costs a brand new charge after thirty days even when the thing is exactly the same, stating beyond thirty days is just a fresh event, therefore over annually in undoubtedly a brand new occurrence
N. The last residence warranty organization claims they set the issue—there is no trickle, simply regular freon reduction
E. NHPis company arrived in July and didn't begin to see the trickle the minute supplier discovered the next Might effortlessly (liquid was everywhere when he caught his submit the system). If there is no trickle in July, there may not have now been a trickle annually 5 before that.
F. The TX Real Estate Commission claims they owe for that fix since the disappointment occurred throughout their plan time
3. Running in Texas with no permit using the Arizona Real Estate Payment
4. Bad customer support:
A. 20-minute hold times
W. Supervisors don't return telephone calls
D. They've never created a single outbound telephone call in my experience
N. No published communication, including no published refusal words
E. No answer the numerous grievances I've submitted possibly immediate or through additional means (Texas RE Fee, Texas attny general, BBB)
I've today needed to spend $125 to visit binding settlement with this specific organization along with both $60 support costs and also the $450 quality as well as the $1600 AC circles. I'd recommend that no body buy the product.
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