House Satisfaction, Inc.in Omaha, NE caught to place a whole new top on my house in Earling, IA, following a storm a year ago. We settled over $7,000.00 for this (on the fairly little house), and were guaranteed the top might last for a long time. The agreement confirmed that House Satisfaction offered us a-one-year guarantee. Nevertheless, prior to the year was up, our top created a poor trickle, which likewise induced harm to our wood-burning oven, and also the roof within our family room. We approached House Satisfaction many times, with no one actually got up-to check or fix. We ultimately needed to employ somebody nearby, since it extended to rainfall, and also the trickle really was poor. We delivered the statement to House Satisfaction, plus they haven't recognized that notice. I delivered them another notice having a backup towards the Better Business Office, who approached House Satisfaction twice, using the same reaction that I acquired, that was dead stop.
Does Not a business need to remain behind a guarantee? What great is just a guarantee when they never plan to recognize it? Obviously, I'm really annoyed and disappointed with this specific scenario. Today the guarantee has ended, however the harm happened well before that. Do I've any option at-all?
Dorothy J. Frisby
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