Usacomplaints.com » Electronics and household app. » Complaint / Review: A&E Factory Service - Amana Bottom Freezer - Exactly what a business! Never contact A&E!. #208757

Complaint / Review
A&E Factory Service - Amana Bottom Freezer
Exactly what a business! Never contact A&E!

Our 9-year old Amana bottom-freezer stopped cooling. It'd a-10 year guarantee about the chilling components. Named the amount within the Amana guide plus they delivered someone from Osbornes Equipment in Bellevue, WA. He explained there is a trickle plus they truly did not support Amana guarantee because of not receiving paid by them. Based on him the issue was within the covered unit. He stated for $400 they might apply something which might quit the trickle. Yes right. Taht was on January 22nd.

Named Amana back plus they delivered A&E Factory support. I told them the issue was within the covered device and may they deliver the best components. They stated the he might not possess the components. The man arrived on January 27th, he ripped the send out and exposed the rear. He got out his sniffer to check on for leaks. Their batteries were useless and so I needed to give him some batteries. Yes, the trickle is within the condenser and undoubtedly he did not possess the component and needed to purchase it.

Components arrived and also the next man exhibits on February 7th. He starts the fridge device and starts the rear. He claims the trickle isn't within the condenser and he'll crisis purchase the components. I keep in touch with A&E plus they believed to have it fast to contact the following morning-after the job order is prepared. Ido that and that Iam guaranteed a call-back within an hour. Yes right. A couple of hours later I keep in touch with a normal individual and he or she informs me the components will require four to six business days. That is some crisis, lastly I reach keep in touch with a boss or informs me there's nothing she may do. I ask her to plan the visit in per week, she claims she cannot get it done before components make it happen. I ask her to atleast overnight another group of components, obviously she cannot do this both. I request to talk to her boss but she claims she is within the government department and there's nobody greater.

Exactly What A business! Never contact A@E!



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