I have been a loyal customer of T-mobile for 5 yrs, and payed my bill on time always. I recently changed my coverage to Sprint for better coverage, & discount through employer. I verified that I was not breaking my contract with T-mobile and advised I was fine. I payed off my account thought things we're closed with T-mobile, but still getting phone calls that my account is past due, and then a letter needing $265.00 more dollars. I called billing & customers service today, and was advised that since I kept my old phone number to carry to my new company that I'm being dinged for this outragous fee. Not one person ever told me about such a charge, and I feel this should have been advised and informed to the customer. I really feel raped with these charges & the fact that I always payed my bill and on time, tried to avoid any issues.
Sincerly
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