Usacomplaints.com » Shops, Products, Services » Complaint / Review: Sprint Long Distance - The TERMINATOR of all charges rip-off. #36653

Complaint / Review
Sprint Long Distance
The TERMINATOR of all charges rip-off

It is called an International Mobile Termination Charge. It is a surcharge that Sprint hits you with if you call an overseas mobile telephone. It's not a flat surcharge it is a. 32 cents per minute charge in addition to your rate. For example if you have a. 10 cents per minute plan you will actually be paying. 42 cents per minute.

The company places a "B" by each of the calls to which it has applied the surcharge. When confronted initially, Sprint removed the charges and apologized. However, the history on the account was written to advise a future customer service rep that the customer had been given a one time credit and was advised of the surcharge.

The most recent explanation Sprint has provided is that overseas Mobile Companies, such as those in the United Kingdom, apply a surcharge to Sprint and Sprint is merely passing this charge along to the customer.


Offender: Sprint Long Distance

Country: USA   State: Georgia   City: Atlanta
Phone: 8007558722
Site:

Category: Shops, Products, Services

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