I am a 35-year-old female. I was locked out at my home and called service for USA locksmith, listed in yellow book (240-294-8024) for opening the lock of my house. My husband was out of station for a meeting on Wednesday, September 17 and I was alone with my two children�s. I called on Wednesday, September 17 around 1:30 pm from my cell phone and also from my office. Locksmith CS took the address and explained the charge (service call $39.99 and, from $50 to 100 for labor charges, depending on the service). I mentioned on the phone that it is not in emergency (as they usually charge higher for emergency). Locksmith CS came around 3:35 pm and opened the door. The service man charged $184 for the service. I explained that this was not what I agreed and the reasonable change would be total $140 (40 service call and 100 for labor, as agreed). The service man rudely denied, said that I have to pay whatever he is asking for. I was scared and whatever he asked forcefully, I paid ($184). Given my nervousness, I had no option but to pay. I
This is a serious matter to me not only because he over charged but also he forcefully took the money. Its a very unusual situation for me as I can fully sense that he took the advantage of my husband absence at home. I was so cared but I did not call the police, as I was scared and shocked. This is a serious offence.
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