Consumer signed up with DirecTV for one year service @$50.42 p/mo commencing 10/20 to 9/2. A second year renewal was verbally offered by DirecTV at $60.42 p/mo. Sears credited consumer $227.59 and Sears conducted an investigation. In March, DirecTV refuted the $227.59 Sears credit to consumer by ...
We were thinking about changing our communications over to a company (Charter) that could cover cable, internet and phones for our entire business. We called Directv the last week of October and asked if there would be a cancellation fee and were told that there would be no cancellation fee because ...
After putting up with problems with my Directv service for months, I called to have a service tech come to fix the problem. This was in May, and after numerous service calls, replacing almost everything, there is still a problem that is yet to be resolved. With the cancelation penalty, I can't ...
I am a long time DirecTV customer and opted to get a new LED LCD TV. I upgraded my existing DVR to an HD DVR for $199. I have not had issues in the past until this HD DVR experience. I purchased the HD DVR online 12/10. DirecTV typically sends out their receivers by FedEx. I checked my online order ...
Why does DirecTV have an "F" rating with the BBB? Go to BBB.org and search DirecTV of El Segundo, CA and you can see the failure report for DirecTV for yourself! Why is DirecTV rated at the absolute lowest possible rating, an "F"? I will tell give you a few examples of why! ...
I called in to check with service and confirmed with the sales representative that they do provide FearNet as part of their OnDemand service. I also confirmed that their OnDemand service does not require an internet connection per the sales sells rep. When I called back again later I confirmed ...