Directv has the most unethical practices of a scam I've ever seen in my life! Being a constant researcher, (i do this for fun,) I reviewed directv's policies.
First things first. I got directv in july and was happy with their services. Now, I am moving to college, where DTV isn't allowed, so i called to cancel my services. There was an early termination fee as per the customer agreement of 20/month of no service which i already knew of because I read the contract.
But, here's the kicker, if you fail the credit check where a deposit is required, in my case, $200.00, they had said to me, contrary to their own agreement, that they basicly have the right to steal my deposit and charge me a cancelation fee at the same time. This is extortion if i've ever seen it! The early termination fee is understandable, but not the thievery of my initial deposit to them!!! Has anyone else had the same thing happen to them? If so, how can i persue an amicable resolution? I don't want to take them to arbitration, but I will if I must. Oh, and the whole deposit thing can be found on section 7 (B) of their customer agreement, which they refuse to follow.
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